Apr 22, 2010
Part of the Iriss Masterclass series. Carole Wilkinson, former Director of the Scottish Social Services Council talks about how to encourage innovation in the regulated environment.
In her lecture, Carole Wilkinson talked about some of the
reports, policy and thinking that has impacted on social work in
the 20th and 21st Century. Most recently in February 2010, The
Social Work Inspection Agency published their report of all 32
local authority social work department inspections since 2005 –
Improving Social Work in Scotland. In 2006 the Scottish
Government's Changing lives report laid out a vision of social work
in the 21st century – building on the Barclay report and the Social
Work Taskforce. In addition to reports and policy on social work,
Carole Wilkinson also refers to thinking on public services. She
refers to the 2002 annual Reith Lectures given by Baroness Onora
O'Neill on The Question of Trust which discussed our growing
distrust with the profession of public services and book Welfare
and Well-being which suggest new ways of thinking on the contract
between the state and the citizen. Wilkinson also recommends ideas
from Harvard's Kennedy Business School about communities being the
stakeholders of local government. Iriss also highly recommends the
Harvard Business Review. John Seddon's work on systems thinking in
public services is also discussed.
Recorded Composing the Future, Innovation by Design, Glasgow.
Music Credit: Increase the Dosage by Revolution void