Jan 20, 2010
Peter Beresford discusses user involvement in public service
design and management has been widely promoted as a means of
improving the quality and responsiveness of services. This workshop
examines the role of the user in service planning.
Recorded What Works: Putting Research Into Practice.
Jan 15, 2010
Part of the Iriss Masterclass series, Euan Semple - talks about
embedding social media in the workplace.
Euan was Head of Knowledge Management at the BBC from 2001-2005 and is acknowledged as one of the leading social media experts in the UK. Since leaving the BBC three years ago he has worked with major...